There are incredible
differences in these two units. The
first difference is that the Androscoggin County Dispatch is a Public Safety
Answering Point (PSAP) which receives all emergency 911 calls whether by cell
phone or land line. In order to track and support these calls,
the Maine Public Safety Department issued the Androscoggin County Dispatch a
NEXGEN 911 system. The Lisbon Communication Center does not
receive emergency 911 calls DIRECTLY and are NOT a PSAP so they do not have
this system.
The second and more important difference is
that Androscoggin Country Dispatch has state trained 911 operators to better
support the residents of Androscoggin County.
These 911 operators are also trained as Emergency Medical
Dispatchers. The
Lisbon Communication Center personnel are neither trained as 911 operators by
the state nor are currently qualified as Emergency Medical Dispatchers. This
is a critical distinction in an emergency situation. Androscoggin County Dispatchers are highly
qualified to provide the best support in an emergency situation to the people
of Androscoggin County not Lisbon Communication Center.
The Lisbon Communication
Center functions in an emergency situation by dispatching OUR First Responders after
the Androscoggin County Dispatch has notified them of an emergency situation by
relaying the information. This is an
unnecessary step in the process of saving lives and property but is required
because the Town Council mandates it. Previous
Town Council’s determined that letting Androscoggin County Dispatch notify OUR
First Responders directly would speed up the process and save the taxpayers
significant tax dollars (well over $100,000 annually). However,
Chief Brooks put on a dog and pony show and the Town Council voted to stop the
effort of working with the Sheriff’s Department to have the Androscoggin County
Dispatch provide ALL Lisbon’s emergency services directly.
This year the taxpayer’s are going to be
forced to pay approximately $363,102.00 to operate the Lisbon Communication
Center with personnel that are not qualified as state approved 911 Operators or
currently qualified as Emergency Medical Dispatchers so what are we paying
these individuals for? Simply
put “Communications Specialist”!
Once they are notified of an emergency situation by the Androscoggin
County Dispatch, they notify OUR First Responders.
This process could be streamlined and would
be much more cost effective by simply having the Androscoggin County Dispatch
notify OUR First Responders directly.
Larry Fillmore
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